Terms Of Services

Seekkr offering two type of services

– Services on Seekkr offered for a price, base price decided by the Seller.
– Only Registered users can buy and sell on Seekkr. Registration is free.
– Sellers can offer multiple services with multiple listing of services
– Sellers may resolve unfulfilled or untimely orders but by default Buyers will be fully refunded to these conditions.
– Users may not offer or accept payments using any method other than placing an order through the Seekkr.com platform.
– Services should be purchased using the “Purchase” button found on the Seekkr Listing page.
– Buyers are granted all rights for the delivered work, unless otherwise specified by the seller in the Job service description. Seekkr retains the right to use all published delivered work for Seekkr marketing and promotion purposes.
– We truly care about the privacy of our users and deeply understand how important it is to our users. The Privacy Policy is a part of these Terms of Service.

Sellers

Each Service sold will accredit your Seekkr Account with a net revenue of 90% for each sale. So, for example if you sell a service for $100, Seekkr will need to charge $10 for processing (this fee will go down in the future, leaving you with more money)

Buyers pay Seekkr in advance

– Seekkr accredits sellers once an order is Complete. See definition of what Complete means to Seekkr.
– Sellers may withdraw their revenues to their bank account or any other available payment method.

Processing Orders

When a buyer orders a service, the seller gets notified by email. It is very important as a seller to register with your primary email address or Phone Number.
Sellers are required to meet the delivery time they specified when creating their Character Services. Failing to do so will permit the buyer to cancel the order and will ultimately result in negative ratings and loss of sales.
Both buyers and sellers have the option to cancel an order by mutual agreement.
Excessive cancelations will have a negative effect on the both buyer and seller ratings.
Unanswered mutual cancellation requests will be automatically accepted after 48 hours. This will have a negative effect on the non-responding user’s rating.
Seller may cancel an order without the buyer’s consent at any given moment. However, this will have a negative effect on the seller’s rating.

Correspondence and File Exchange

Posting or sending adult, illegal, abusive, improper, promotional, spam, violent or copyright protected material is strictly prohibited. Doing such things will not only get your account banned permanently but may result in criminal prosecution by the law.
All correspondence, information and files which are exchanged must be performed using only the Seekkr messaging system, doing otherwise can get your account banned permanently.
You are responsible for scanning all transferred files for viruses and malware. Seekkr will not be responsible for any damages which might occur due to site usage or the use of content exchanged on our website.
Sellers must deliver completed files and/or work using the “Delivered Completed Job” tab
Once the Service is delivered, the buyer has 3 days to respond and post a review. If no response is provided within the 3 days, the order will be considered completed.

Withdrawing Money

– Money is only made available for withdrawal after a clearance period of 15 days.
– Seekkr does not administer any fees for withdrawing your own money, but it all depended on the payments methods available they are also charging some amount for transaction.
– Withdrawals are final and cannot be undone.

Buyers

Ordering Process

Services can be purchased using available credits or available payments payments. (We are working on accepting Credit Cards, Paypal, Skrill etc)
Once payment is verified and confirmed the order will be processed.
The buyer’s identity is kept anonymous at all times.
Buyer may not offer seller to pay or make any payments using any method other than through the Seekkr website.
You may not pay other user’s directly using any method. If you have been asked to pay using an alternative payment method, please contact our support desk immediately.
If you come across a problem, the first step is to try to resolve directly with the seller. If an issue cannot be resolved with seller you can request help from our support desk.
The cancelling of orders (if you are eligible) can only be made by customer support up to a period of 10 days from the date the order was completed. Requests for cancellation past that date will be rejected.

General Terms of Service

The violation of the Seekkr Terms of Service can get your account permanently banned or even criminally prosecuted.
Sellers will be able to withdraw their revenues from blocked accounts after a safety period of 40 to 90 days, dependent on the reasons for the banned account. Ultimately the release of payment for banned accounts will be subject to Seekkr approval.
Seekkr reserves the right to put any account on hold or to permanently ban accounts if there is a breach of the Terms of Service.
Seekkr may make changes to this Terms of Service document from time to time. Updated Terms of Service will be posted on this page. By using this website you are automatically accepting the Terms of Service including any update made to this page.

Resolution of Disputes

We encourage both buyers and sellers to settle any conflicts amongst themselves. If this cannot be done between buyer and seller, users can contact the Support Desk for assistance.

Limitations and Ownership

Limitations and ownership of digital items unless clearly stated otherwise in the Service Listing, when the work is delivered and completed, the buyer is granted all intellectual property rights, including but not limited to copyrights for the work delivered from the seller and the seller waives any and all moral rights therein. For all digital work exchanged (audio, video, artwork, etc.), the delivered work shall become the exclusive property of the buyer. The seller expressly agrees to assign to buyer the copyright in any delivered services. Additionally, independent of the U.S. Copyright Act, the seller agrees that, unless seller indicated otherwise in the Service Listing, once the order has been completed the seller assigns along with it to the buyer all rights, title and interest, if any and to the delivered service and waives any and all rights in connection therewith.
Seller also agrees that any information (digital, written or verbal) they receive from the buyer, which is not of public domain, shall only be used to deliver the requested work and for no other reason.
Furthermore, both buyers and sellers agree that Seekkr has the right to use all content voluntarily created or uploaded, including but not limited to text, audio, video, photos or any delivered work for marketing, promotional or other purposes.
The Seekkr website platform is based on a User Generated Content structure and does scan user uploaded or created content for violation of copyrights, trademarks of other rights. We depend on our user community to report any violations.
As a seller, the user takes full responsibility that they have the necessary permissions, rights and/or licenses to sell or sell such service.

If you have any questions regarding the Seekkr Terms of Service please feel to contact our Support Team at info@seekkr.com